Blog posts

As technology continues to disrupt a variety of industries, including corporate event and meeting planning, CES is increasingly becoming a place to not only marvel at what’s new, but also get actionable inspiration to deliver an engaging, memorable event experience.

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I was speaking with a venture investor friend of mine recently who reminded me that predicting the future is not really that difficult. The challenge is not what will happen but when it will happen. The list of examples from the automobile to computers, from the mobile phone to electric cars is deep within technologies that were forecast well in advance of actual adoption. Mobile payments is feeling like one of these technological advances that is proving to be challenging in terms of timing. Is it coming? Yes. How fast and how pervasively? Not quite sure.

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Annually, Willis Towers Watson's Global Workforce Study provides a comprehensive view of the attitudes and concerns of roughly 32,000 workers around the world. The study details how employees' views and values influence their behavior and ultimately their performance relative to the level of engagement with their employer.

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Talking about healthy choices is one thing; following through with it is a completely different story. A co-worker of mine said she was recently at a conference that had a wonderful health and wellness speaker.

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People are less likely to feel or express gratitude at work than anyplace else, according to a John Templeton Foundation survey. The survey reports that "Americans actively suppress gratitude on the job, even to the point of robbing themselves of happiness." Why? An article published in UC Berkeley's Greater Good Magazine says that some employees think that expressing gratitude "could lead to coworkers taking advantage of them.… The result is a vicious, culturally ingrained circle of ingratitude, which can have a terrible effect on workplace morale and cohesion." Yikes.

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What will the business landscape look like in the coming year? What shifts and changes should you be anticipating? We looked at workplace trend reports by HR Grapevine and Forbes and distilled the following list.

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Does it seem to you that customers aren't loyal to brands and their products any more? Today, shoppers research purchases online, price compare and then purchase based on up to the minute information. Even for commodities where brand loyalty once ruled, price alerts, peer ratings and social media posts now exert significant influence that often trump brand loyalty. The reality is that loyalty can be crushed by a negative Tweet or Facebook post. While it's easier than ever to connect with customers, brands have to work harder to fulfill customers' evolving needs and build loyalty with every transaction.

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Typically, programs aimed аt raising employee engagement target an employee's sense of belonging оr contribute to a ѕеnѕе of significance. Today's most effective engagement programs welcome employees, making them feel part of a community. In addition, recognition awards help celebrate your people.

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As we head into the last several days of the year it's once again time to ask ourselves, "How did it go?" "Did I accomplish what I had hoped to?" "Did I adapt to challenges appropriately?" Most companies do the same thing. They review metrics, assess progress and draw conclusions. Some do annual engagement surveys with customers or employees to make sure they remain connected to their most important constituencies.

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